Amber Vehicle Assessors

Phone: +44 (0) 151 678 3522
Fax: +44 (0) 151 678 5168
Email: info@amber-assessors.co.uk

About Us

Based in Wirral, Merseyside, Amber Vehicle Assessors was set up by managing directors Brenda Jones and Glyn Wood, with the concept of delivering a high speed solution in vehicle assessment together with increased efficiency, precision and unrivalled customer support.

With over 10 years experience within the motor accident industry, you are guaranteed extensive knowledge of motor insurance, claims handling and vehicle assessment combined with the highest levels of customer service.

Our bespoke claims management system allows for swift, efficient and accurate reporting whilst monitoring service level agreements and keeping you frequently updated of our progress. With our attention firmly directed towards the ever changing needs of the industry, you can be confident that Amber Vehicle Assessors will bring you the latest in cutting edge technology making vehicle assessment, simple and effective.

MISSION STATEMENT

We pride ourselves in providing the highest standard of customer service first time, every time.

Our commitment to you will include rapid response, reliability and excellence; to deliver this we will follow four simple service standards:

  • We aim to contact the vehicle holder immediately upon receipt of an instruction
  • We shall offer a vehicle inspection within the next 48 working hour period
  • We will collate and provide a fully CPR compliant report within 24 hours of inspection
  • If for any reason we cannot comply with the above timescales, you will receive written notification